Why Is My Surface Pro 3 Keyboard Not Working?

Why Is My Surface Pro 3 Keyboard Not Working?

Does your Surface Pro keyboard refuse to respond? If your Microsoft Surface Pro 3 keyboard is causing you headaches, don’t fret. The problem could lie with the device itself or an external factor. Here, we delve into possible reasons and solutions for a malfunctioning Surface Pro keyboard.

1. Liquid Spillage on Surface Pro Keyboard:

Accidentally spilled your coffee on your Surface Pro keyboard? It’s a common mishap for regular Surface Pro users. In such situations, immediately turn off your device and disconnect it from any power sources. Wipe off any visible liquid with a dry cloth. If any sticky substances like honey or jelly are present, use compressed air to dislodge them. Always ensure the keyboard is thoroughly dry before attempting to power up the device again.

2. Battery Depletion:

When your device battery drains to critical levels, Windows automatically shuts down the device to safeguard it. Consequently, you can’t use your device keyboard until the device is sufficiently charged again. Plug in your device and wait for an hour before attempting to switch it on, to allow the battery to accumulate some charge. After plugging in, press and hold the “Volume Down” + “Power” buttons simultaneously for 15 seconds. This should initiate a soft reset and prompt you to press the correct button combination if a BIOS password exists.

3. Damage from Pets:

If your pet has mistaken your Surface Type Cover for a plaything, it’s best to keep the keyboard out of their reach. As a proactive measure, consider investing in a sturdy, chic carrying case with a built-in mouse pad. This will offer an alternate touchscreen option for your device.

4. Trackpad Issues:

If the trackpad on your Surface Pro keyboard is acting up, check if the Human Interface Device (HID) keyboard device is detected by Windows via the Device Manager. You can also try calibrating the keyboard settings by navigating to Control Panel > Hardware and Sound > Mouse, and clicking the “Calibrate” button. If all else fails, download the latest keyboard driver from Microsoft’s website. If these troubleshooting steps don’t solve the problem, it may be time to seek professional assistance.

When to Fix My Surface Pro Keyboard?

Given the intricacy of laptop keyboards and touchpads, DIY repairs can be challenging. Replacing such parts typically demands specific tools and a good grasp of the functionality of each part. If your device’s keyboard remains unresponsive, we recommend reaching out to a professional Surface Pro repair shop promptly.

At Letusrepair, our technicians can perform detailed diagnostics and replace any damaged components if necessary. Leveraging their expertise with Surface Pro devices, they can offer valuable advice to help you navigate your Surface Pro keyboard troubles. Remember, when in doubt, professional help is just a call away.


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